2011-09-26

Lessen the labels and work stereotypes

Drew Stevens

Many people at work tend to get labeled with names such as:

  • The Traditionalist
  • The Egotist
  • The Brick Wall
  • The Guilt Tripper
  • The Round Tuit

 

There is also....

  • The neurotic
  • The politician
  • The psychotic
  • The depressed

 

And finally...

  • I'm simply sick and tired

 

There are behavioral patterns of those that you often see and discuss at work from time to time. I thought it best that to resolve conflict with someone that seems to have some type of labeling issue it is always best to have following actions:

  1. Don’t make it personal, focus on the facts of the issue. Become as objective as possible and never state anything from a personal situation.
  2. Find cause, not blame. If managing certain situations and those labels, always stick to the job description, the standards of the job as well as the individual goals and objectives.
  3. Don't fall into the trap of also blaming others. Your job as a manager is simply to be objective and not get trapped into emulating your employee’s behavior.
  4. Which then reminds me never fall to rumor and speculation.
  5. Always ask what can be done to avoid the problem in the future. Ask the employee or suggestion including the matter.
  6. Always affix clear accountabilities that cannot be denied. At the end of the day it is all about results.
  7. And finally establish a buck stops here mentality and enforce it. If managing you must show that you are the boss.

© 2011. Drew Stevens PhD. All rights reserved. Drew Stevens PhD works with organizations that struggle with productivity that effects profits. Dr. Drew works with senior officers and their direction reports to dramatically increase relationships that build higher morale. He can be reached through his website at www.stevensconsultinggroup.com  

2011-09-13 07:30:35

Leadership lessons from great leaders

Drew Stevens

A recent book from Lee Iacocca reminds me of the issues pertaining to leadership in America today. In his, book “Where have all the Leaders Gone? Mr. Iacocca reminds us of the ethical issues inherent in our system and challenges leaders to make amends.

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2011-09-29

Successful coaching and council which is best - pa...

Drew Stevens

Counseling is a short-term sequence of interactions with employees that results in either restored or acceptable behavior.

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2014-05-07

How to motivate a high performing employee

R. J. Sullivan

It is likely that in your organization you have an employee who is highly focused and productive. He has risen to the top in a relatively short time, and you consider him to be a top performing employee.

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